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We tried the screen play for the first time today (see pictures and video). The kids had a blast. Remember to come early (30min) to get time to play on the playground before lights are turned off and your asked to go to your seat. They want kids to wear socks, no shoes.
Great little theater. The seats are nice and the popcorn is tasty. The only minor complaint is that there is no direction on how to get your tickets when you order online. It's somewhat a free for all. Once you figure it out it's not bad but lots of people mill around trying to figure out where to go and which line to get in.
Staff are very nice here. The theater is very clean and the food is delicious. The only downfall is you have to always stand in a long line outside waiting to get into the theater even if you already have your tickets bought or purchasing tickets at the kiosk or just going to see one Be prepared to wait in a long line outside However the location is awesome versus having to drive into Rockwall Garland or surrounding area for a theater
We had a wonderful experience in the Grand Screen theatre marquee seats. Loved every minute of it. My only note is about the bartenders, particularly the bald one and I can’t remember his name. It’s important as a bartender to multi task and be able to take more than one order at a time. I appreciate giving each guest one on one service but it slows things down especially when someone just has a quick order, it would have been faster for me to go down stairs for a water and juice and that kind of defeats the purpose of being in a suite.
Such a fun and unique experience for kids! The chairs are comfortable and have a wonderful seat heating option. The play area is clean and well maintained. My only complaint is the play area was completely dark during the movie and my kids were too scared to climb up to the top to watch the movie (scared of the dark) so they didn’t get to play until after the credits finished and the lights came back on.