Be in the Spotlights!
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Join us in celebrating the vibrant culture and unique offerings of our region. For more information on how to get your business in the spotlight, please contact us today.
Our original experience at The Holman did not go well at all. However, my original review solicited a near immediate response from the GM. He wanted to make it up to us, so we gave this property a 2nd chance. So glad we did! It was obvious that the GM took our concerns and used them to improve the guest experience and train staff. It was quite impressive. This hotel has so many things going for it with the nice attached restaurant and the great location. It's clean, modern and inviting. We will be recommending this hotel to all future guests visiting Salem and are very comfortable with providing a 5-star review!
I recently had family stay at this hotel twice within one week, and both experiences were fantastic. The Holman is a very comfortable hotel, from the inviting lobby to the well-appointed rooms. Its downtown Salem location is perfect, with shops, the convention center, and Riverfront Park all within easy walking distance. The valet and front desk staff provided excellent customer service. I especially want to commend Elizabeth at the front desk who assisted my family with check-in during both stays. She was incredibly warm and welcoming to us all. Whether you're visiting Salem for business or pleasure, I highly recommend The Holman.
I hope you save your patience, time and money by not going here The valet parking was full, so as someone who is young and disabled, parking a couple blocks away is not acceptable. So I am disabled, walking through Salem at night, which is unsafe. Just ridiculous I would pay that much for a night at a hotel and not have parking. Then room service did not work on their link, used the Hilton app.
We arrived here Christmas Day, you are required to use Valet and it was really nice to have. We pulled upfront took out our luggage and went to the front desk to check in. We had our room key right away and headed into the room. Front desk staff and valet were working really hard as I believe they were running a small staff due to the holiday. The room was spacious and clean and the food we ordered for room service was very tasty. We would stay again for sure. It was a one night stay as we were on a road trip.
Amazing stay. We really appreciate the restaurant. They were a safe haven dining place for us during our stay. Each visit, service was prompt & top tier. Food & drinks were perfect, each time. Would definitely recommend!
Our original experience at The Holman did not go well at all. However, my original review solicited a near immediate response from the GM. He wanted to make it up to us, so we gave this property a 2nd chance. So glad we did! It was obvious that the GM took our concerns and used them to improve the guest experience and train staff. It was quite impressive. This hotel has so many things going for it with the nice attached restaurant and the great location. It's clean, modern and inviting. We will be recommending this hotel to all future guests visiting Salem and are very comfortable with providing a 5-star review!
I recently had family stay at this hotel twice within one week, and both experiences were fantastic. The Holman is a very comfortable hotel, from the inviting lobby to the well-appointed rooms. Its downtown Salem location is perfect, with shops, the convention center, and Riverfront Park all within easy walking distance. The valet and front desk staff provided excellent customer service. I especially want to commend Elizabeth at the front desk who assisted my family with check-in during both stays. She was incredibly warm and welcoming to us all. Whether you're visiting Salem for business or pleasure, I highly recommend The Holman.
I hope you save your patience, time and money by not going here The valet parking was full, so as someone who is young and disabled, parking a couple blocks away is not acceptable. So I am disabled, walking through Salem at night, which is unsafe. Just ridiculous I would pay that much for a night at a hotel and not have parking. Then room service did not work on their link, used the Hilton app.
We arrived here Christmas Day, you are required to use Valet and it was really nice to have. We pulled upfront took out our luggage and went to the front desk to check in. We had our room key right away and headed into the room. Front desk staff and valet were working really hard as I believe they were running a small staff due to the holiday. The room was spacious and clean and the food we ordered for room service was very tasty. We would stay again for sure. It was a one night stay as we were on a road trip.
Amazing stay. We really appreciate the restaurant. They were a safe haven dining place for us during our stay. Each visit, service was prompt & top tier. Food & drinks were perfect, each time. Would definitely recommend!
Our original experience at The Holman did not go well at all. However, my original review solicited a near immediate response from the GM. He wanted to make it up to us, so we gave this property a 2nd chance. So glad we did! It was obvious that the GM took our concerns and used them to improve the guest experience and train staff. It was quite impressive. This hotel has so many things going for it with the nice attached restaurant and the great location. It's clean, modern and inviting. We will be recommending this hotel to all future guests visiting Salem and are very comfortable with providing a 5-star review!