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We absolutely loved working with Dana Chase! She worked so hard to help us find the house that perfectly fit us. She was eager to help answer any of our questions and was kind and patient with us for our last minute requests to go see a new house that popped up. She was always excited to see us and we loved viewing houses with her. We miss seeing her so often! In our buying and selling process she also gave us great advice and did a fantastic job communicating with the other agents. We would 100% recommend her!
My wife and I recently purchased our first home with Nicole Shipman a realtor at this brokerage. My first phone encounter I had with her was pleasant as they usually are when the have a potential client (us). Now before I get into it Iâm going to be very honest and will attach photos of what Iâm talking about. After a few weeks of getting this house under contract I explained to Nicole that the AC wasnât working properly and that this needed to be fixed along with a few other things prior to closing. She said her AC company was went out multiple times and said that the AC had been working properly so I took her word for it and me not being a professional HVAC tech I trusted that it was going to be fine. Now Iâm also a realtor and the only communication we had was on text and email. I expressed my concerns on our first home clearly and they only covered the bare minimum to be fixed. 2 months after I had 4 techs come out and this includes the original tech that âthoroughlyâ checked everything in the attic and it was in working condition. Again me not knowing any better I trusted his work. But after out electric bill being at 300 on our first month I started to worry. I then had one more tech come out and this was the winner because he actually did a thorough inspection and found that all of our ducts had been covered in holes and some holes were poorly taped thus having 50% of our AC leaking into our attic! I reached out to Nicole and to her tech and said they are not responsible for â NEW ISSUESâ. Trust me these were covered up issues. The house was under insulated and now Iâm out over $4000.00 of money me and my wife te where prepared for because we were assured our AC was in working conditions. And also as part of the buying process there wasnât even a remote relationship created it all felt like it was purely a transaction and I even did the final walk through and closing with out her present to verify what else needed to be done. This is my first purchase and by far the worst experience Iâve ever had. The worst part is that I emailed, texted and called and last thing she texted me was thatâs when I give my review to make sure I let everyone know that she went above and beyond to make this work. And let me tell you that is far from the truth because now I have a 4000.00 purchase for my AC ducts to be replaced and my house to be balanced. If I can have an option of a negative star I would. I just hope whoever is in the market to buy a home to be super thorough when buying because then this happens and to be honest nothing gets fixed. I have attached how my ducts looked and that the boots werenât even insulated properly and there was no ducts attached to them which is why our airflow was poor. The original HVAC tech said this it is no longer his problem and Nicole has yet to respond regarding it. Not to put Stryve realty down but this is very unfortunate to have an agent that didnât care to get this taken care of properly. ââď¸
We are first time homebuyers and are in our early 20s. We used Tiffany Maxey as our realtor and Iâve never met someone so driven to help a stranger! She was hands down the best person to help us on our journey. If you are looking to buy a home Tiffany is ready to help, no question is too âdumbâ for her because trust me I had a lot of questions!
Shawn was absolutely amazing when it came to selling our home. He was fast and efficient in every step of the process and always kept us updated. My husband and I have weird work schedules and Shawn had no problems working with us as well as working around our dogs lol!! So if you are looking for a real estate agent that will get things done...definitely ask for Shawn!!!!
Buying or selling a home is one of the largest investments, and most stressful things youâll ever do. Itâs important to have someone like this team on your side. The level of education and willingness to help that comes from this office is like no other office you have ever been in. One step inside and youâll understand. If youâre looking for a realtor, this is your office, If youâre looking to become a realtor or switch offices, this is your office! Tremendous office with fantastic people, enough canât be said.